IT Service Management: The Ground Rules for the Game
You are at the beach with friends, the sun is high, the sea is calm, and the environment is inviting….
The Best First Step to Take when Adopting DevOps
DevOps adoptions are certainly something going trendy; not really because of being popular, but rather because our times demand it….
7 Critical Reasons for Having a Proper DevOps Strategy in Place
DevOps has become without a doubt the new mainstream in IT. As common as ITSM processes were 10 years ago,…
From Information Security to Resilience to Antifragility
Information is without doubt the most critical asset to any business. You may lose people, but you can hire more;…
Balance Control vs. Chaos to Allow for Innovation
I would be lying if I said I’ve enjoyed experiencing chaos in my life. I don’t believe anyone actually likes…
The Value Stream: What Customer Value Delivery Actually Looks Like
If you hold a management role, either in IT or in a business department, you are most likely aware that…
Focusing on People – The Key to a Successful Digital Transformation
The Current State of Digital Transformation As we move into the new decade, one thing remains—and promises to remain—constant in…
The Value of a DevOps Certification
With the recent formalization of DevOps as a cultural movement that is transforming the way in which IT areas work…
5 Reasons for Achieving Higher IT Process Maturity
All IT organizations have processes. Whether they acknowledge it or not, the activities they perform are part of a process,…
Development Areas Have Achieved Agility. And Operations?
It’s no secret that business demands on IT for new projects and deliverables have considerably increased in the last years….
Why Does ITSM need to be Agile?
It is needless to stress out once more the importance of IT for businesses in all industries in this digital…
7 Steps for a Successful DevOps Implementation
The strong impact and attention that DevOps is having in IT organizations around the world, reminds me of other times…